Shipping & Returns
We offer free economy ground shipping Canada-wide. Please allow 1-2 business days for the handling of your order.
We are no longer shipping to the USA at this time.
Customers may experience delivery delays as important safety measures, including physical distancing, means it takes longer to process heavy parcel volumes.
We cannot ship to PO Boxes, a street address must be provided.
- We offer 14 days for exchange of defective items.
- Prepaid cards or digital codes are non-refundable and non-returnable.
- Video games cannot be returned once the original shrink wrap has been opened.
- Returns may be subject to a restocking fee of up to 20% if the item is not in like-new condition, and up to 50% of the item is returned missing manuals, accessories, or the original product box.
- Defective items will be replaced if stock is available, and refunded if stock is not available.